You can always choose to embrace customer retention in a dramatic way. While good customer-focused businesses make a customer really want to return, the great ones figure out how to make that return visit a status symbol.Scottsdale Gun Club invested heavily in this concept by developing a Titanium Membership Plan. For a $5,000 initiation and $200 per month membership fee, Titanium members enjoy a wide range of benefits, including free range time, a private eight-lane range, locker rooms and showers, complimentary gun storage lockers, free training classes, free private lessons, complimentary quick gun cleanings, and free machine gun rentals on …read more
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